Safety/Architecture and certifications
Safety/Architecture and certifications

Safety

Built for control, not for relying on luck.

Built for control, not for relying on luck.

Built for control, not for relying on luck.

Single-tenant architecture, European hosting, end-to-end encryption. Your data remains in your own environment — nowhere else.

Single-tenant architecture, European hosting, end-to-end encryption. Your data remains in your own environment — nowhere else.

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ISO 27001 certified

Compliance you can build on.

AIAIAI runs on an isolated, European-hosted architecture. Built for speed, reliability and complete control over your data.

99.9%

Uptime SLA

Guaranteed availability with automated failover and continuous monitoring. Downtime is not an option.

15 mins

Incident classification

Every incident is classified within 15 minutes. Impacted customers are notified within 4 hours, and a root cause analysis is provided within 48 hours.

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Customer data used for training

No data is shared with AI model providers for training purposes. Prompts and responses are not stored by external providers. This is contractually guaranteed.

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Your IT team gets exactly what they need.

No surprises, no black boxes. Full documentation, clear SLAs, and an architecture you can explain to your CISO in a single meeting.

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Encryption & Infrastructure

AES-256 at rest, TLS 1.3 in transit, and mTLS for API traffic. Key management is separated from the application layer. Backups are encrypted daily to a second EU location.

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Access & Incident Management

Role-based access control, SSO via SAML 2.0 and OIDC, and MFA as standard. Incidents are detected, classified and communicated according to a set protocol.

Certifications & downloads.

Everything you need to secure internal sign-off. Independently verified, fully documented and available now.

Included

ISO 27001 & 42001 certified (full SaaS scope)

ISO 27001 certified (full SaaS scope)

NEN 7510 is particularly relevant to the healthcare sector

GDPR-compliant, with DPA available

AI Act-compliant via the Compliance Centre

Bi-annual pentests by an independent party

Compliance

ISMS Client Overview

A summary of our information security policy, risk management approach and technical measures. One document for your security review.

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Data Processing Agreement

Data processing agreement in accordance with GDPR. Digital signing is available before the start of a pilot.

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Safety

Questions about architecture or compliance?

Book a technical call with our team. We will take the time to answer your questions — no sales, just answers.

A man in a jumper is smiling with his arms crossed, standing by a wooden wall.

Safety

Questions about architecture or compliance?

Book a technical call with our team. We will take the time to answer your questions — no sales, just answers.

Safety

Questions about architecture or compliance?

Book a technical call with our team. We will take the time to answer your questions — no sales, just answers.

Discover what else AIAIAI
can do for you.

Drafts works even better alongside the rest of the platform. Discover how everything connects.

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Compliance control centre

An open chat field. An open upload button. How do you keep that manageable and compliant with the EU AI Act?

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Compliance control centre

An open chat field. An open upload button. How do you keep that manageable and compliant with the EU AI Act?

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Compliance control centre

An open chat field. An open upload button. How do you keep that manageable and compliant with the EU AI Act?

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EU AI Act compliance

The EU AI Act is on its way. Is your business ready?

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EU AI Act compliance

The EU AI Act is on its way. Is your business ready?

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EU AI Act compliance

The EU AI Act is on its way. Is your business ready?

Frequently asked questions

Clear answers to your questions.

No marketing jargon, just clear answers. Below are the questions we are most frequently asked by organisations getting started with AIAIAI.

What is AIAIAI?

AIAIAI is a European AI platform that provides every employee with their own AI agent: a second brain connected to their email, documents and company systems. Built for organisations of 25 to 5,000 employees, the platform runs on its own EU-hosted infrastructure in Amsterdam. Agents retrieve information from your systems and perform tasks upon approval.

Does AIAIAI work with the software we currently use?

Yes. AIAIAI integrates with the systems your organisation already uses, including accounting software such as Exact, Twinfield and Yuki, CRM systems, and Microsoft 365 or Google Workspace. Hundreds of integrations are ready to use, and thousands more are available via the open MCP standard. If a connection is missing, AIAIAI builds it as part of your subscription.

How long does it take to go live with AIAIAI?

AIAIAI is live within one to two weeks, with your first users active on the platform during this period. It is not an IT project that takes months. AIAIAI guides the onboarding process at management, team and platform level.

Is our business data secure with AIAIAI?

Yes. AIAIAI runs on dedicated, single-tenant infrastructure hosted in Amsterdam, featuring data isolation at the database level. The platform is certified for ISO 27001, ISO 42001 and NEN 7510. Your data is never used to train AI models, as contractually agreed with all AI providers.

Does AIAIAI comply with the European AI Act?

Yes. AIAIAI is built with the European AI Act as a foundation, not an afterthought. The platform automatically classifies the risk level of each agent, maintains a complete log of all conversations and actions, and shows which AI model processed each request.

What is the difference between AIAIAI and Microsoft Copilot?

Microsoft Copilot operates as an AI assistant within Microsoft 365. AIAIAI is a platform that enables agents to work across all your legacy and modern systems, not just Microsoft, with an integrated compliance layer and a personal agent for each employee. AIAIAI utilises over 30 AI models from various providers, automatically selecting the most suitable model for each task.

Does AIAIAI keep data from different customers separate?

With Projects, you work within secure, dedicated environments in AIAIAI, keeping data from different clients, departments, or projects completely separate. A user in one project cannot access another's data. This makes AIAIAI suitable for accountants, consultancies, and other organisations working with confidential client data.

AI that pays for itself

Work more efficiently. Everything connected. European and secure.